Las Rocas Terms & Conditions
1. Booking & Payment
- Reservations for our homes are confirmed upon a 30% deposit. The balance payment (70%) is due 6 weeks before the check-in date.
- A security deposit of €600 is required upon arrival. This will be returned upon departure, barring any deductions for potential damages.
- Payment details:
- Bank: HSBC BANK
- Location: Fujairah, United Arab Emirates
- Name: G.J Udink
- IBAN #: AE240200000070466255130
- SWIFT Code: BBMEAEADFUJ
2. Cancellation & Refunds
- Cancellations made 6 weeks before the arrival date will incur a fee of 30% of the total rental amount.
- Cancellations made between 6-4 weeks before the arrival date will result in a 50% fee of the total rental amount.
- Cancellations made between 4 weeks to 2 days before the arrival date will be charged 80% of the total rental amount.
- Cancellations made 1 day before the arrival date will not be refunded (100% fee of the total rental amount).
3. Property Responsibilities & Damages
- Guests are responsible for the proper care of the rented home during their stay. Any damages beyond normal wear and tear will result in deductions from the security deposit.
4. Stay & Amenities
- Check-in and check-out times will be communicated upon booking confirmation. Any deviations might be subject to additional charges.
- Each home is furnished and equipped to cater to holiday goers' needs. Please report any property or amenities related issues promptly for swift resolution.
5. Liability & Safety
- Given the coastal location of our homes, guests are advised to exercise caution, especially when near the water or engaging in water-related activities.
- Las Rocas is not responsible for any personal injuries, damages, or losses sustained during the stay.
6. Jurisdiction & Governance
- All terms are governed by Spanish law and any disputes will be addressed in Spanish courts.
